Family and care
Scam-proof a parent's phone
To scam-proof a parent's phone, agree a family code word, turn on a few settings and practice spotting fake messages together. Start with the free card and the quiz, then go deeper.
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Code Word Card (Free)Free. Choose a family code word, agree the pause-and-call-back rule and keep a wallet card, in about 15 minutes.Open it, no costRead first
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Common questions
What is a family code word?
A word only your family knows, used to confirm that an urgent call or message really is from a relative.
Can phone settings stop scams?
They help, for example by silencing unknown callers, but no setting catches everything. Habits such as pausing and calling back on a known number matter most.
What if a parent already paid a scammer?
Contact their bank right away and report it to your local authorities. Be kind: scammers target careful people too.
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