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The Family Code Word Card

Free. Choose a family code word, agree the pause-and-call-back rule and keep a wallet card, in about 15 minutes.

By Whole Life HQ1 part · about 600 words · printable · read online

Who it's for

Written in plain English for every age.

What problem it helps with: Free. Choose a family code word, agree the pause-and-call-back rule and keep a wallet card, in about 15 minutes.

What you receive

  • The family code word card

Look inside

The first page, word for word.

Part 1: The family code word card

Scammers are good at sounding like someone you love. A frightened voice on the phone, a message from a grandchild who "lost their phone", a call from "the bank". A family code word is a simple, free defence. It is one word that only your family knows. If a call or message asks for money or urgent help, you ask for the word. A real family member knows it. A scammer does not.

This card shows you how to set one up in 15 minutes.

Step 1: Choose the word

A good code word is:

  • Random. Not a pet name, birthday, street or anything a stranger could find on social media.
  • Easy to say and remember. Two ordinary words together work well, such as "purple bicycle" or "tin lantern".
  • Never written in a message. Do not text or email it. Say it in person or on a call you started yourself.

Avoid anything on your public profiles. If you could find it online in five minutes, so could someone else.

Downloads included

1 printable page: see the list

Open and print them from here or from your library once they are yours.

Made and checked by

Written by the Whole Life HQ team.

How you get it

  • Opens nowOpens straight away, no card needed.
  • Any devicePhone, tablet or computer. Print it if you like paper.
  • Yours to keepIt stays in your account, and you can come back any time.

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